Shipping Policy

Plan My Day (“we” and “us”) is the operator of (https://planmyday.in/) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service

Shipping Costs

Please Calculate the shipping while ordering the product. We have a free shipping policy too that applies to the minimum amount of order.

Returns & Exchange

Plan My Day will happily honor any valid warranty claims, provided a claim is submitted within 7 days after the customer has received the product.Upon return receipt of items for a warranty claim, you can expect Plan My Day to process your warranty claim within 7 days.Once the warranty claim is confirmed, you will receive a replacement item sent to you.

Delivery Policy

Transit Time

In general, domestic shipments are in transit for 2 – 7 days

Dispatch Time

Orders are usually dispatched within 2 business days of order placementOur team operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Change Of Delivery Address

For change of delivery address, we are able to change the address at any time before the order has been dispatched. You would need to contact us via email at support@planmyday.in

Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

Tracking Notifications

Upon dispatch, customers will receive a tracking AWB using which they will be able to track their shipment on our website.

Parcels/Packaging Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service within 7 days of delivery.

Taxes

GST has already been included in the price of the goods as displayed on the website.

Process for parcel damaged in-transit

We will send a replacement if the goods are received in damaged condition. The customer just needs to send a picture of the damaged shipment on our email that is support@planmyday.in along with their order ID and the name under which the order was placed.