It’s best to book 7–10 days in advance to make sure we’re available. We can sometimes take last-minute bookings too, depending on our schedule.

Yes, we do offer customization! Just let our team know what you need when placing your order.

Yes, we do. But please make sure to get permission from the hotel before we start.

You can reschedule if you let us know at least 24 hours before the setup starts. Once we’ve begun, changes or cancellations aren’t possible.

We might need a stool or ladder for ceiling decorations. Also, please make sure power points and extension cords are available if needed.

Any complaints must be raised within 2 hours of the completion of the decoration for us to take appropriate action.

Yes! You can choose extra items like flowers or cakes from the “Add-on” section when booking your decoration.

Yes, we do! We decorate terraces, gardens, lawns, and other outdoor spaces. Just make sure the weather is suitable and there’s a backup plan in case of rain or strong winds.

It usually takes 1 to 2 hours depending on the type and size of the decoration. We’ll give you an estimated time while confirming your booking.

Absolutely! We provide decor for anniversaries, baby showers, proposals, festivals, corporate events, and more.

No, once the setup is complete, our team will leave. But if you need on-site assistance during the event, let us know in advance (extra charges may apply).

Clean-up is not included by default, but we can arrange it at an extra cost. Please inform us while booking if you’d like this service.

Yes, we can! Just let us know your preferred time. Early morning or late-night setups may include additional charges.

Most of our items are reusable and belong to us. However, some items (like balloons or custom banners) are yours to keep. We’ll inform you what stays and what goes before the event.